Privacy policy

The following Privacy Policy defines the principles of obtaining and processing data of users using the website www.custompostmanager.com for the purposes of providing services electronically by the Website Administrator. Using the website is tantamount to consenting to the principles described in this policy. The Privacy Policy also applies to the implementation of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as GDPR) (OJ EU L119 of 4.05.2016, p. 1).

Definitions

Service – the website operating at www.custompostmanager.com

External website – websites of the administrator's partners, service providers or service recipients, to which links may be found on the website or which the administrator uses when creating and using the website.

Administrator – the administration of the website www.custompostmanager.com, providing services and storing and accessing information on the user's devices.

User – the person for whom the administrator provides services electronically via the website.

Device – an electronic device with software through which the user gains access to the website

Cookies – text data collected in the form of files placed, among others, on the user's device

Purpose of the Privacy Policy

The Administrator, as the owner of the website, respects the rights and freedoms of the website users and makes every effort to protect their data, with particular emphasis on the right to privacy protection. Therefore, we collect the minimum information that allows us to ensure the correct operation of the website, adapt it to the constantly changing expectations and technologies, maintain the possibility of contact with users filling out forms, statistical analysis of the use of our website in order to further improve it and prepare the best possible content and increase its functionality. Among other things, within the scope of the above-mentioned purposes, we collect and process the necessary data, including personal data, of users. In order to explain the principles and mechanisms used in collecting and processing user data as precisely and as accessible as possible, we have created this Privacy Policy of the website www.custompostmanager.com

Method and scope of data collection

Our website collects and processes personal data and other technical data necessary for the proper operation of the website that are not personal data. Depending on how the website is used by the user and the type of data, collection takes place at the user's initiative through voluntary provision of contact data in the appropriate form fields or automatically through mechanisms used in cookie files.

Data collected at the user's initiative. In order to contact us via the website, the website user fills in the appropriate fields of the contact form, providing data such as: first name, last name, e-mail address, telephone number, purpose of contact, etc. The user can also contact us directly using the e-mail addresses and telephone numbers provided. The aforementioned forms of direct contact also involve providing personal data. Providing this data is not mandatory, although for obvious reasons this data is necessary for us to be able to contact the user back and respond to their query by e-mail or telephone. By providing contact details, the user consents to their processing for the purpose of handling the application as well as to making this data available to entities processing to the extent necessary to implement the return contact (telecommunications operators, Polish Post, courier services, services related to the personal licensing of products, hosting service providers, etc.). The user has the right to express additional consents to electronic marketing.

Data collected automatically. During the user's visit to the website, data in the form of cookies is automatically collected, concerning a given visit. This data includes, among others, the user's IP address, screen resolution, browser type, operating system type, domain name, etc. - this data does not allow for the unambiguous identification of the user and is collected only to ensure the correct operation of the website, the continuity of a given session and for statistical purposes. Data collected automatically can be used to analyze user activities on the website, statistical analyses and to increase the comfort, stability, usability and functionality of the website. More information on the collection of data by cookies can be found in the further part of the policy. Accepting cookies is not mandatory, and the possibilities of removing them and changing browser settings are described in the further part devoted to cookies.

Who is the data administrator

The purpose and scope of processing data transferred at the user's initiative or collected automatically and contained in cookies created by the website www.custompostmanager.com is decided by the Administrator. The administrator can be contacted via e-mail.

The data will be processed by the administrator only if the user has agreed to the processing of information provided by them in the forms and has accepted the operation of cookies and the information collected by them.

The consent is voluntary and can be withdrawn at any time without any negative consequences for you. As part of our business, we also perform marketing activities, but these activities are performed exclusively for our company (e-mail marketing, telemarketing). The data obtained are also processed by our contractors, who maintain the service on their servers and conduct statistical analysis as well as marketing campaigns and analysis of these campaigns. We are also obliged to make the obtained data available to entities that have the right to make such a request, such as the police, prosecutor's office, courts and some state offices - in situations and within the limits specified by law. The information contained in cookies is stored until you withdraw your consent (delete cookies and change browser settings) or until they expire or until they are updated (overwritten). Information provided through forms on the website is stored until you withdraw your consent (deletion of emails and data) or until they expire, which expires within 5 years of the lack of contact.

At any time, you can request information about whether and what of your data is processed by us. In each case, we will try to fulfill your request. However, it may turn out that it is impossible or involves excessive expenditure of resources - in such a situation, we will inform you about the impossibility of fulfilling the request and its reasons.

Security

Our service has been equipped with security measures aimed at protecting personal data against loss, misuse and modification. The Administrator also has appropriate documentation and has implemented appropriate procedures related to the protection of personal data in the company.

The Administrator ensures that it protects all disclosed information in accordance with the applicable regulations and security protection standards in this area, and in particular:

1. Only authorized employees or associates of the Data Administrator and authorized persons handling the Service, who have been granted appropriate powers of attorney, have direct access to personal data collected by the Data Administrator in accordance with 29 GDPR.

2. The Administrator declares that by commissioning other entities to provide services, it requires its partners, in accordance with disposition 28 GDPR, to ensure appropriately high standards of protection of the entrusted personal data, to sign appropriate entrustment agreements in which the partners confirm the application of standards and the right to control the compliance of these entities' activities with these standards.

3. In order to ensure proper protection of the services it provides electronically, the Service Administrator applies a high level of security.

4. Due to the public nature of the Internet, the use of services provided electronically may involve threats, regardless of the exercise of due diligence by the Data Administrator.

What are cookies

Cookies are files with computer data that perform a very important function, facilitating the use of the Internet, allowing for better, faster, safer and more convenient use. A cookie file is automatically created when visiting a website and saved on the end device (computer, smartphone, tablet) and its copy is sent to the www server. Cookies allow for the recognition of the user's device and appropriate adjustment of the appearance and behavior of the site to their individual needs. Cookies are also needed when the user needs to log in. Cookies allow for the storage and downloading of information on how the user navigates the website. However, the data collected by cookies is quite limited and is mainly used to manage the visit to the site and for statistical purposes. They concern data such as: IP number connecting to the site, name of the site from which they originate, time of their storage on the end device, data of the browser used, resolution used, duration of visits, type of terminal from which the visit to the site is made, etc. Data such as the user's first and last name, postal address, telephone number, etc. from which the connection is made are not obtained. The website www.custompostmanager.com does not automatically collect any information, except for information contained in cookie files. You can learn more about cookie files on the websites dedicated to them.

What are cookies for

Cookies are used on our website for the following purposes:

• Customizing the content of our website to the user's preferences and optimizing the preparation of displayed information. In particular, cookies allow you to recognize your device and properly prepare the page for display, taking into account the operating system, browser type, screen resolution and proportions, device type, etc.,

• Creating statistics and summaries that help us learn which materials are the most popular, which subpages are most frequently visited, how long users stay on our pages, what devices they use, which allows us to further improve the structure of our service and its content. The Administrator and External Services use Cookies to collect and process statistical data such as visit statistics, User Device statistics or user behavior statistics. This data is collected for the purpose of analyzing and improving the Service.

• Logging in - The Administrator uses Cookies for the purpose of maintaining the user's session (after logging in). Thanks to this solution, the user does not have to re-enter their login and password on each subpage of the service and can use the site smoothly moving between individual subpages.

• Social services – The Administrator and external services use cookies to support social services

• Marketing and advertising – The Administrator and external services use cookies for marketing purposes and to serve Users' advertisements.

Types of cookies

Internal cookies – files placed and read from the User's Device by the Service's IT system

External cookies – files placed and read from the User's Device by the IT systems of external services

Session cookies – files placed and read from the User's Device by the Service or external services during one session of a given Device. After the session ends, the files are deleted from the User's Device.

Persistent cookies – files placed and read from the User's Device by the Service or external services until they are manually deleted. The files are not deleted automatically after the Device session ends, unless the User's Device configuration is set to the mode of deleting cookies after the Device session ends.

How we use cookies

Cookies used on our website store an identifier or instructions that allow you to manage the content shared with the user and the way it is shared, as well as statistics. Cookies used by our website allow you to:

• match the content published and presented on the website,

• make it easier for the user to navigate our website

• monitor how the user navigates during the session to ensure the quality and security of navigating the website;

• measure the user's movement on the pages using the Google Analytics code

• match the content of advertisements broadcast on the Google advertising network (remarketing)

• save information entered in fields when the user changes pages;

• allow the user to remain on the same server throughout the session;

• matching the language of the site to the country from which the user is connecting;

• measuring the effectiveness (conversion tracking) of advertising campaigns,

• establishing, maintaining and managing the user's session, as well as remembering language preferences and other settings

• hiding information on the use of site cookies when the user has accepted their use;

• obtaining anonymous statistical data on the frequency of use of the visited site;

• allowing monitoring of clicks made in the received newsletter;

• identifying site users from a digital campaign.

Security

The Cookie storage and reading mechanisms do not allow for the downloading of any personal data or any confidential information from the User's Device. Transferring viruses, Trojan horses and other worms to the User's Device is practically impossible. The internal Cookies used by the Administrator are safe for User Devices. The Administrator is not responsible for the security of Cookies from the Service's partners. The Administrator cooperates with the following external services that may place Cookies on User Devices: Google Analytics, Google AdSense, Google Ads, Facebook.

What cookies do we use

How are cookies deleted? cookie

Cookies are deleted from the server after the session ends and the browser is closed, and after a period not exceeding 24 months on the user's computer.

How to change browser settings so that cookies are not saved

The standard settings of the software for browsing websites allow cookies to be placed and used by default, including on the user's device. These settings can be changed by the user in the settings section of the web browser used. The user can completely block the use of cookies or enable messages informing about each attempt to send cookies to the user's device. Below is information on how to implement these settings for the most popular browsers currently in use:

Internet Explorer

Chrome

Edge

Firefox

Opera

Safari

For other browsers, instructions can be found on the Internet.

Information on opting out and third-party cookies

We inform you that opting out - disabling cookies may make it difficult to navigate the site or provide services offered on our website or otherwise make it difficult to use our site. Changes to the settings in the web browser may also prevent other websites from working properly, affecting some of the functionalities available on those sites. The Administrator is not responsible for incorrectly functioning functions of the Service in the event that the User limits in any way the ability to save and read Cookies.

We inform you that redirects to other sites may appear on our site. In such cases, please remember that a different privacy policy may apply to those sites.

Cookies on the end device of the user of our website may also be placed and used by partners and subcontractors cooperating with our company (advertising campaigns, Google analytics and statistics, etc.)

Changes to the Privacy Policy

The functionality and offer of our service will evolve over time, changing and adapting to the expectations of users. The technologies used, the standards applied and the legal requirements related to conducting business on the Internet will probably also change. Thus, the privacy policy will be subject to changes and modifications. With each change, a new version of the Privacy Policy will appear on the website together with an appropriate message, and at the same time the old policy will be made available on the indicated page. The Administrator reserves the right to change this Privacy Policy at any time without having to inform users directly about it, leaving only the appropriate information when entering any page of the website. The changes introduced come into effect on the date of publication of the Privacy Policy.